Name: In the Know: Live webinar
Uploaded: 2025-07-17T19:34:23.472Z
Duration: 1 h 2 min 28 s
Description: In the Know: Live webinar

Transcript for "In the Know: Live webinar": Hey, Pro Advisors. Welcome to this month's In the Know. Let me go ahead and share my screen, and here we go. If we haven't met, my name is Jacqueline, and I have the privilege of leading the pro adviser program, and I will be your host for today's in the know webinar. Every month is a great show, but this month in particular is a very impact full show because of the product updates that we're talking about. So we'll kick it off with ProAdvisor community news and then we'll move into product innovations. So as I'm sure you're aware, we have recently launched some of our boldest innovations in recent memory. And today's show is really meant to walk you through the nuts and bolts of QuickBooks on the Intuit platform so you can get a sense for where everything lives and some of the why behind the changes. We'll then move into bank feeds, which we know are absolutely critical to your workflows. You'll hear from the product leaders who have spent many months working on the strategy and partnering with you to make the enhancements that will ultimately enable you to work more efficiently. And then we'll top it all off with accounting agent and some of the exciting AI innovations there that will help you work even faster and smarter. And then we'll take a quick look at what's around the corner and what to expect as we move deeper into the summer into August. Alright. So a little bit of housekeeping before we get into the meat of the show. In your right hand panel, you'll see a q and a tab. This is where you can pop questions in. We have a large team working behind the scenes to answer your questions. We know that you have questions. Don't be shy. That said, there are thousands of people on the show today. We'll do our best to answer as many questions as possible, but just give us a little bit of time and patience as we do our best to respond to as many as we can. Also, if your questions are specific to your clients or to your firm, those are best directed to care on the number that you see on the screen. In that same right hand panel in the docs tab, you'll be able to download the PDF version of today's slide deck. We're pointing out a lot of resources, follow-up webinars, things that you can dive into to round out your learning on the topics we'll present on. So highly recommend that you download this, and then you can also share it with other folks at your firm who maybe weren't able to attend. And then finally, polls. So we'll have two polls during today's webinar for folks who are interested in CPE credit. It's also, we ask if you wanna participate in beta programs. It's a way to give us feedback. So when the poll goes live, you'll see a poll tab in that same right hand panel, and you'll also get a little pop up notification. Select the answer or answers that resonate with you and then click submit. That's all you have to do. We get a lot of questions about whether the session recording will be available after the fact, and the answer is yes. It will be. So by end of day today or tomorrow, if you pop back into this webinar platform, you can watch the full webinar recording, and then we also host on demand videos on our YouTube channel. So a few different ways to engage with this. For those of you who are interested in CBE credits, two criteria that you have to meet. One is please be present for fifty minutes, answer at least one poll question, and if you do, we'll send you your CBE certificate over email within a few business days. Alright. So let's move into ProAdvisor community news. We'll cover this as quickly as we can. That way we get into the meat of the show which I know you're most excited about. As you likely know, we've recently wrapped recertification. We had thousands of you get recertified which is really exciting and every week we pulled a winner or a raffle prize. So big shout out to the folks you see here. They are recertified in either QuickBooks online level one or level two, and got a few extra bucks in their pocket to go do what they'd like and enjoy their summer. In ProAdvisor Academy, we are working on two new courses that relate to AI. So these will be live in October. We just wanted to give you a heads up that they are coming. They're in development right now. One is on better understanding agentic AI. So this is in general how to use an accountant think of AI. The other course using Intuit AI agents is specific to the AI innovations that Intuit is building and how you can leverage these to work more efficiently and deliver those advisory insights. So great build on the content that you see presented today. Speaking of ProAdvisor Academy, our team is doing some research on how we can continue to enhance the experience particularly as we think about skills based courses that will help you deliver client advisory services. We would love your partnership in our next wave of innovation. If you follow the link or scan the QR code, there's a fun research project that we're doing. It's a card sorting activity, so I encourage you to participate in that. And then finally, our first poll, so this is a good warm up for you. We would love to know from you which of the following would you be most excited to dive into. May not be one, maybe multiple. Let's let's work on these polls. So the poll tab just went live and the answers so choose the one that you're most excited about. There may be a few is exclusive access to Intuit care experts to learn about their road map. In the same way we ship product enhancements and product updates, the care team works around the clock to improve their processes, programs, some of the products that they use. Second would be if you wanna learn more about troubleshooting techniques and best practices to navigate tricky situations, thinking about how can your team better self-service. Three would be learning tips and tricks that will help you gain efficiency, hot keys, shortcuts, just for that, you know, advanced level two zero one things on the platform or other. If you have a fun idea, things that we should build training around, please pop it into the q and a. We always look at the transcripts after the webinar. Alright. Go ahead and submit. We are gonna keep your answers in our back pocket so that way we can keep it moving. And this brings us to product innovations. So we wanted to kick off the product innovation segment by zooming out and looking at QuickBooks on the Intuit platform. That way you can get a sense for the new home, what you're using. And with that, let me invite Rodrigo to the stage. Hey, Rodrigo. Thank you so much for inviting me. It's an honor to be with you all. I've been at Intuit for over ten years, and I get the honor of representing a big team that wakes up every day, thinking about helping you, show up much better for your clients. So we'll get we'll get a chance to talk about what we recently launched. Can we go to the next slide, please? Just as a reminder, along with you, we share the mission that we wanna help small and medium sized businesses around the world be much more successful with their business. We see that they have pain on how they manage and juggle all of the balls to make that a reality. We hear from more than 68% of them that they juggle more than seven tools to make this real. And we know that you yourselves as well, you're more than just accounting professionals providing accounting services. You're their confidant. You're their adviser. You're what spowers kinda like their success and the win behind their sales. And we wanna transform the QuickBooks experience to do that as well. We wanna help small businesses, and we wanna empower you to help your clients to go much more beyond traditional accounting services. And to do that, we're expanding the UI and refreshing the UI of the product to make that a reality. And that's what we recently launched in July, what we call the new QuickBooks on the Intuit platform. I'll get a chance to demo for you. This is available now to all QBO customers. How you get access to it is you go into QBOA, go into a client's book specifically, click on the settings fly out, and you can opt in as well as opt out of the new experience. I'll get to demo that in a second. This went live on July 1, so about sixteen days ago, and it's currently only available in The US. It's coming to other geographies soon. Alright. So with that, let's let's dive into the experience. Gonna go how to get started. So, again, if you log in to QBOA, you can select one of your clients. You go into the gear icon, and you can select that you wanna switch to the new version of QuickBooks. Once you do, this is what the home page the new home page looks like. It's a more personalized home page that starts at the top. Now with all of the functionality organized around apps that are based on the core jobs that small businesses need. So it's all of the functionality that you've seen plus some new that we've launched this summer and more coming in the future is organized now neatly around the concept of apps. That shows up in your app carousel. On the home page, you get to see it to your business feed as well where all of the agentic and AI work is highlighted and brought to your attention. Below that, you have customizable shortcuts so that you're always just a click away from the actions that you use the most. And we've updated the widgets, that you have access to as well to give a more comprehensive verse idea of key workflows, like going from lead to cash. And as always, we'd like to empower you with the opportunity to customize and to right size this experience and make it just right for you or a particular client. Alright. So that's the new home page. Now I'm gonna walk through the new left navigation briefly. It starts at the top with global create, which is also existing in classic and you're familiar with, which is a shortcut to the quick action items across the entire product. Right next to it, you have bookmarks where you can favorite all of the key pages that you use the most and, again, have quick access to them. Next is the immersive view of the business feed, and here's where you can interact much more deeply with all of the AI and automation that is happening across all of your apps. Next comes reports, and that's where you access your standard reports as well as performance center and more comprehensive dashboards in our advanced versions of the product. And right after that, you have access to all of your apps. And then as an example, I'm showing up what the accounting app looks like on the right. So, again, it's all of the great functionality that you're already used to, packaged, in a better way. And in addition, we're expanding many of these apps like customer hub, which I won't get into details today. But as you know, we we did some big announcements there, and you should expect more to come in the future. You also have the opportunity to pin your favorite apps. And very similar to the dashboard, we always wanna give you control so you can customize your navigation, reorder apps, and distinct apps so you make it right just for you. So that's a high level overview of the new UI. We're super excited to bring it to you. We started announcing it back in June. July is the month where every firm can decide to opt in on their own time for your clients. We wanna give you control so you can train your staff and you can prepare your clients for this change. Starting in August is when we start moving from manual opt in into auto opt in. And when we do that, we'll notify you a few days in advance that your firm is going next in a particular week of August, and all of your clients will be migrated at the same time into the new UI. You still have control, and you can decide to opt out if if it's not the right moment for you and your firm. And September is our grace period where by the September, anyone who had opted out will be moved back into the new experience as we continue to bring innovation there. We have great resources for you, for your team, and for your clients to prepare for these changes, to embrace it, and you can access it right here with the toolkit that we've created for you. Thank you so much, Jacqueline. That's all for me. Okay, Rodrigo. I don't know if you can see the q and a, but we have a lot of questions rolling in. So, obviously, high interest in this that that affects everyone on the show. Thank you for giving the context and the timeline. I think could we have you speak again to the why behind this? Why is now the time that Intuit is releasing it, and why is now the right time for accountants to be adopting these big changes? Yeah. Great question. So now is the time because we're transforming the QuickBooks platform from being very, centric only in a few jobs that customers care about, like accounting and payroll and core payments, and we wanna become the platform where small businesses can solve all of their needs, including, you know, their front of office needs, like CRM. When you think about Mailchimp coming into the platform as well and doing marketing, so it's we wanna bring a much more comprehensive platform experience. And the old experience was already getting too bloated and was constraining on how we would deliver all of these new functionality to you and your clients. So that's why we're doing it now. And with the advent of AI as well, we need to create the space for all of that innovation to come to you. Yeah. Okay. So that makes sense. Now is the right time, especially as a product has evolved, to really rethink how folks interact with the experience. It's obviously a huge change. Could you take us back to that timeline slide? Absolutely. Oh, well. I can. So this is slide 35. Because we got a lot of questions about how do I opt in, how do I opt out, and how is what the accountant's choosing, how does that impact their client's experience? Mhmm. Great questions. So let me speak to how do you opt in and how do you opt out. So this is how I shared earlier, which is if you go to your client's books let me try to go back to that specific screen. So going to a client's books, you go into the settings icon. So you right screen. Oh, there we go. So you go into a client's books. You go into the settings fly out. So you keep you click on the top right gear icon, and there's a big message there for you to opt in. And the same message is there to opt out, and you can do that for each of your clients, or you can decide to do that for all of your clients as well. So that's how you come in and how you come out. In terms of the timeline, what was your question on timeline, Jacqueline? I think let's just review it one more time and spend I'm gonna go back to '35. There you go. Here we go. Here we go. We got so many questions on timeline. Let's just spend a little bit more time here. Maybe we'll have you take it one more time. That way folks have a little bit longer to grok the changes. Alright. So July Yeah. Yeah. So let me just do a repeat and to ask me for clarifying and more details where needed. So July, right now, is the month where you have the opportunity to opt in. So since July 1, every firm has had the opportunity to opt their clients since the experience that I just showed. I highly recommend that you take advantage of July so that you can prepare your firm and your clients, and you can select the time and date for that change to to happen for them, and you can do it at your own pace. Now August is where we move from manually opting in to being automatically opted in. We're gonna do one rollout per week for the four weeks of August, and we're gonna be slicing all of the accounting community across those four weeks. You'll get notified in advance in which way week your firm will be moved into the new UI. So you'll be notified. And then the Monday of that week, you're gonna come come into work, and now all of your clients are gonna be in the new experience. Again, if that's not something that you want for your clients, you can opt out. And with one click, you can opt out your entire client base as well. We wanna give you control. And you can come back in and out during July and September as many times as you want. By the September is the deadline now. So for anyone who has opted out so September is our grace period. If you've opted out, by the September, we're gonna bring everybody back in. It's important for everyone to be on the new experience because all of the ongoing innovation will come only into that experience, and we wanna bring that to you and to your clients. So we have two and a half months where folks can kick the tires on this new experience. And then by September, October, really, is when you'll need to grab your coffee because the change is here. So that'll be a big day, October 1. Yeah. Thank you. Rodrigo, we have an international crowd on in the know. So a lot of folks dialing in from Canada, from UK, from other parts of the world. How are you and your team thinking about rolling this out internationally? Yeah. We're gonna take a very similar approach as we're taking here in The US, and something that I didn't get a chance to talk about right now is that we actually started with alphas and betas of this experience, last year. And we've we've had over a 100,000 accountants using this experience and cocreating it with us already. And we're gonna do the same, for other geographies. So by the August, we're gonna start a beta. If you're interested on it, like, you'll get a chance to raise your hand for beta experiences at the end of the webinar. Do raise your your hand, and we'll be happy to pull you in. So by the August, we're gonna have a few thousand accounting firms in a beta across all of our geographies, and we have the goal to, start the rollout in November with a very similar approach. It's gonna be, like, a three month rollout, giving people a lot of heads up to prepare for the change. Exciting. Well, Rodrigo, one of the things you said really resonated, which is the new the quick looks on the Intuit platform is making space and room for innovations, and some of the innovations that we're making are really core to our pro advisers workflows, and that touches on think feeds. So with that, I will welcome Joe and Shishma. And, Rodrigo, thank you so much for your time and for being on the show. Joe, Shisma, welcome. Hello. Hello. Yeah. Sorry. I'm just trying to stagger my big head on this screen. I'm I'm been failing miserably. Hey, everyone. I'm Joe. I'm on the, QuickBooks QuickBooks accounting automation team. I've been at Intuit, just about five years. Prior to Intuit, I spent a long time, being a power seller, on eBay where I got a crash course in accounting and most certainly in tax, which helped lead me to, Intuit. It's great to be with you all. Hello, everyone. I am Sushma. I've been, Intuit for the last eight almost nine years. For the last five, I've been leading engineering, for the accounting part of of QuickBooks. And, just a fun fact is that in the last two years, I've been actually using QuickBooks myself to keep the books for my husband's start up company. So I have been dogfooding the product that we are going to showcase for you pretty much every single day, And we're excited to show you about how it's come to life. Joe, take it away. Alright. Thanks. So as you probably know, we recently launched the new version of the bank feed or the bank transactions page as you may know it by. We're here to provide you with more information about why we made the change, what the key features are, and to answer the the burning questions that you have about it. So as you know, the bank feed is one of the most actively used pages on all of QBO. We've received feedback from many, many accountants over the years that the process of managing the bank feed is very manual, inflexible, and outdated. And it gets in the way of accounting professionals being able to provide additional value added services for clients or to grow the client base. At Intuit Connect last year, you may recall, on the main stage, we we presented a new version of the bank feed, and we also had, a demo of it in our booth. And then since then, over the last nine months, we've worked with in a beta program with with up to 70,000, accountants as well as small businesses, to test the experience. And so now we have a new version that is intended to make you more efficient through a number of ways. Number one is the ability to edit transactions in line and post without having to open an overlay. Now you can still go into the overlay to do your work if you want to, but we hope that you find it more efficient to be able to do all that in line. And, again, we'll show you that in a moment. Second is more accurate and personalized category and matching suggestions. So on the on the bold bank feed, we also make categorization suggestions, but they're not very accurate, and there's no there's no transparency at all on how how the suggestion was made. So on the new version, we've improved the model to make it more personalized to you you and your history or your client's history, and we're being completely transparent, with explanations about why the, why the suggestion was made. Third, we've also made it now easier and more efficient to track and manage vendors or payees. And last but not least, we've maintained feature parity, with the old experience. So features such as split, exclude, rules, and transaction history are still easily accessible. So just some quick fast facts before we get into the experience. The new bank feed is available for customers going up from Ledger all the way up through, the Intuit Enterprise Suite SKUs. If you don't already have the new bank feed, you can enable it by clicking on the try new banking page button that's on the bank feed. It is live in The US, and it is in the process of rolling out, outside The US. So I'm gonna show you some key parts of the experience. So before getting into the bank feed itself, as you know, it's pretty hard to use the bank feed if there's no transactions on the bank feed. So, we've made it easier for you to import transactions to the bank feed, if you don't have a a bank connected for that bank. So we are we always had an upload feature. But what's new is that you can now upload a PDF or an image copy of the your bank statement directly to QBO, and we will extract those transactions and present that back for you in an easy to use side by side format with the statement on the left and the extracted transactions on the right for you to go through and verify before you import some or all of them. This saves you the step of having to connect the state or sorry, having to convert the statements to CSV format first. So there are transparently, there are currently some limitations. As of now, we don't support non English statements. We don't support multi account statements yet, but I encourage you to at least give this a try, see if it works for you or your clients. So this is the new version of the bank feed. And on the the slides that follow, I'll give you a quick tour of some of the features. So you can now hover over the bank description to see the full bank description details for each transaction. This saves you clicks as well as allows you to not need to include the full bank description column in the default view of the table, although you certainly can continue to do so if you prefer. Another feature that's been a delighter for our beta customers is the ability to add vendors or AEs directly in line from the table without having to leave the bank feed. My colleague, Sushma, is going to show this experience in more detail here in a few minutes. You can continue to customize your bank feed table by adding or removing columns from the main view. The but the main change here is that once those columns are added to the table, those fields can be edited or changed in line selected in line without having to click into the overlay. This applies to columns such as class and location as well. One feedback that we've heard since the launch is that some accountants, were struggling to find some of the features that they regularly used on the the previous version of the bank feed. Rest assured, we have not removed those features, and they can be accessed for each transaction by clicking on the down arrow to the right of the action column on the right of the table. Another change we've made is that we have changed categorization history based on feedback from a lot of you. We've increased the look back on transaction history from twelve months to twenty four months. You will notice a match and categorized toggle on the table. If a match is detected for a transaction, it'll default to match. Otherwise, it'll default to categorize. And you can always toggle between the two if if you think this is defaulted, incorrectly. Once you're ready to post or match the transaction, you can click the post or match link on the right. Now this last one, isn't it's not a new feature, but we have seen, that not everyone is aware of this. So I just wanted to mention it here. You can continue to group transactions by any of the columns and then take bulk actions such as post or edit, which we have seen as a big time saver for people who use this. I will now hand it over to Sushma, who's gonna do a deeper dive on how we're leveraging AI to help make suggestions and explanations. Thank you, Joe, for that overview. And I'm so excited to take you deeper into how our AI works on the bank feed. And like Joe, alluded to, we've heard you. Our suggestions in the past were not as accurate, and you had no idea why a particular suggestion was made on a transaction. From there, we've used the new AI technology to really follow your personal mental model as you're going through your client's books. We first look at providing suggestions based on your client's historical choices and what they've done in the past for similar transactions. And when those are not available, we try and give you additional information surrounding that transaction so that you can make a informed choice and agree or disagree with our suggestions. And lastly, being transparent with our explanations is something we've heard our beta customers say has been really valuable in understanding the thought process behind the suggestion that's that we've been presenting for three different fields that we have. We have payee, we have category, and we have matches. We have applied our AI technology to all three. And I'm going to go deeper into the payee suggestion by showing you a little video in my own voice, to bring this home. So The payee column is renamed to from to. When we detect a vendor from the bank description, we prepopulate it automatically for you from your existing vendor list. We automatically look up and provide explanations for obscure vendors. Take this one for TVSP in Montreal, for example. When available, we provide you with the URL of the vendor for you to look up more information. Lastly, we provide you with an easy way to add vendors not in your list with just a couple of clicks. Add any additional information and save. This brings a payee in line. And if your category is also right, you can post this right away. How the most important feature we've heard is that payees need to be there in every transaction as as an accountant, and this is going to help you with the lookup that you have to do outside of QBO to get that same information back. Moving on to categorization. Again, this is a very, very important field that you all have to populate before you can post any transactions to your books. And based on our data in the back end, we've been able to show that our categorization accuracy has tremendously increased over our previous versions. So please please do give it a try, in our new banking experience. And to take you a little deeper, again, like I said, we're following the mental model that you all have in your day to day work. So here in this example, you can see that you have used this category of advertising cost for LinkedIn expenses 17 out of 17 times in the past. This is a very highly, accurate suggestion from an AI perspective because we can clearly see the consistency that's been done in the past. Categorization history, like Joseph had suggested, isn't going away. It's still there, but this is giving the information to you at a quick glance. And in addition to that, we also show you other categories that you might have used for the same type of transaction, in this case, HubSpot. And this at a glance, explanation helps you decide whether the past coding was a mistake or if this is something deliberate you've done to go forward in the future. So, again, you're in control, and we're trying to give you all of the groundwork that you have to do on your own in one screen really quickly. When we don't find exact matches, we look at similar vendors. So you can see two examples here where we've used the category that you had used in the past for Home Depot and applied it to a Fairfax lumber transaction or a category of car and fuel or car and truck that you use for, marathon petrol to a race truck, gas station. So you don't have to keep every single gas station vendor in your list. We're able to find those similar things and make the right suggestion for you. When all of that fails, we look up the vendor. I gave you the example of TBSP. We know based on our lookups that it is a restaurant or a bar, and we mark this as meals and entertainment, and we tell you exactly why we did did that. Again, the drop down there in line is editable, and you can choose whichever other category that suits your name. If this was a meals with client instead of meals and entertainment, you can obviously change that, and we keep learning. So as you make changes, we're gonna keep updating, and our AI is going to get smart, as as you post more transactions to books. And lastly, we give you choices. If we are not a 100% sure, there is the ability for you to make a choice between multiple categories that show up on the explanation tray, and you can easily select the category right there in line. And it shows up, shows up in line when you select it from the explanation tray. So, again, what we're trying to do with categorization here is help make the process easier for you to post your transactions and provide you with all of the information that you need to make that choice while still keeping you in control. Let's move on to matching. We know that, we've done exact dollar matches for you in the past. And in this release, we've gotten a little smarter with that. Getting accurate matches, we all know is exceptionally is is really important for managing your AR and AP balances. So what are some of the things we've added? In the past, we let the cognitive burden to you to choose between multiple invoices of the same dollar amount that could be from different clients or customers of your clients. With our new AI powered bank fees, we're able to actually extract relevant information from the bank transaction. In this case, we can see best association mentioned in that complex description, and we're able to narrow down the choice for you and provide the explanation of why we did so. Here is an example that is with fees. If your clients, like my husband, does a lot of overseas business, this is a game changer for you. We're able to extract the, fees from the bank description along with the, the customer name, and you're able to address the fee right away in line by choosing which category that fee should go to. And this helps you from having to go through the complex process of finding this match from an advanced match screen. Again, has saved me tons of time personally and has helped keep my husband's AR in in check. And so, big delightful feature we've added for for matching. And, lastly, sometimes your clients' customers provide information in the bank description that we were ignoring in the past. In this case, there's an exact reference number for multiple invoices in the bank description. And with that information, we're able to narrow it down to the exact two combined invoices that relate to the single payment that came in. All of these enhancements we have, done to help you, again, make sure that your process is smoother and more efficient. We have made advanced, matching capability with money in transactions, and we are slowly, working on adding the same type of functionality for, bills and expenses, in the near future. Before we jump into q and a, we wanna acknowledge that change is hard. And this is a big change, especially to one of your core workflows that you use day in and day out. We continue to improve and iterate on our solution. And believe me, we have read every single feedback and comment that you have posted since we launched in the last couple of weeks. In fact, we've actually addressed a few. We brought back greens. We're in the process of improving the performance and giving you back the 300 page transactions. And we heard loud and clear that when you have complex transactions and you need to add class and project and location, you want all those fields in one place. We brought that back into the tray, the overlay part place for you. So some transactions are easy in line. Some transactions, you need the space, and we are able to accommodate both. And last but not least, please continue to give us your feedback. We're here. We're listening, and we wanna make sure that this page that you use on a day to day basis is something that you're looking forward to using versus, dreading. Thank you. And, Jacqueline, back to you. Hey. This is really exciting. The q and a is just exploding with questions, excitement, just curiosity about the new experience. So it's wonderful to hear from you both directly on all of the wonderful work that's been done and especially how you've partnered with this community to listen to their feedback and quickly incorporate that into the new experience. So, Shisma, did I hear correctly that we brought back the 300 transactions per page? We're slowly rolling it out. If if you need it, raise your hand and, my colleagues will enable it for you right away. Love that. Okay. We had some questions and I think, Joe, you touched on this of the more, pro advisers who use this experience, the better the AI suggestions will get. But could you expand on why does sometimes why does it why do we get it incorrectly? Why do sometimes incorrect vendors or categories get suggested in the current experience? Yeah. I think I'm gonna have my colleague, Sushma, answer this. Okay. She's not. As you all know, AI is an nascent technology, but we're on that bandwagon. And and sometimes, the AI you've heard the word hallucination. Right? And so sometimes when you get a restaurant, it says it's a personal expense instead of meals and entertainment. And that is why we are not auto posting any transactions for you, and we're actually telling you why we think it's a personal expense. It's a restaurant. But that goes back to your earlier point. If you start marking restaurants as meals with clients consistently over time, we will stop making that mistake. So the mistakes usually happen when we don't have the history, of how you would like slowly to categorize something. That makes sense. Makes a ton of sense. Okay. I wish we had more time for questions. I'm gonna ask you a final question. That way, we give Jason his full fifteen minutes to really dive into accounting agent. But last one, we got a lot of, traction on this in the q and a. Can I add an attachment to a transaction? Yes. So, and yeah. I apologize. That was actually we we did not put that in the in the the highlight slide when I was going through it. But yes. But you can continue to add attachments. The there was a, you know, the paperclip icon that you can click on. You can also add that that field add or remove that field from your default view. It is defaulted on. The one change that we did make is that once you click on it, it'll you can you can attach it again without having to go into the overlay. So you don't have to click to go in the overlay and then attach. You can attach it directly from the main view of the the bank feed. We've gotten good feedback on that. We've also gotten an enhancement request based on that. People want to be able to drag and drop, and I would love to that we could drag and drop. It's something that that we will definitely do in the future, but it's not quite there yet. But, yes, the the short answer is you can add attachments. You can do it directly in line, from the main view of the table. Amazing. Joe, Shishma, I invite you to stay longer if your schedules allow and take a look at the q and a. You'll see a lot of the excitement and questions that are coming through. And thank you so much for your leadership and partnership with ProAdvisors on all of the great work in bank feeds. And not just bank feeds, but accounting agent, which builds on a lot of the themes you brought up. So here we have Jason. Jason, welcome. I will let you take it away. Awesome. Thank you very much. And and, this is actually my first in the know, and, I've just been really impressed by all the questions and comments I've seen through the q and a. So, my ask from you, the audience, is if you could just please keep those coming. I'm learning a lot about the things that are most important to you just by reading reading that. But to introduce myself, I'm Jason Worth, a staff product manager with QuickBooks. Before joining Intuit, I actually worked as a financial analyst, and I was often using the outputs from QBO that were, compiled by accountants. So I've really seen, like, how your work, shapes business as well as professional outcomes. And today, I'm really excited to introduce the accounting agent to you and show you how I can support your bookkeeping tasks. The accounting agent is designed to take work off your plate and to help you trust what's in front of you and really give you the control when and where you need it. So let's look at some fast facts here. The accounting agent sits on the scaffolding of the bank feed enhancements that you saw from Joe and Shushma. And you already see parts of the technology of the accounting agent in the predictions and and explanations. An accounting agent utilizes those tools to power four key features that we'll talk about today. The first is ready to post, and that's for fast batch posting, context gathering to help you collect missing info, anomaly detection to catch outliers, and AI powered reconciliation that'll ensure completeness. Ready to post and context gathering are in essentials and up. Anomaly detection and reconciliation, those are for the higher SKUs plus in advance. And our US launch was July 1, but we've been building this, with weekly input from our partner council accountants since, about last July. So let's talk a little bit about how accounting agent can help you. First off, it it's all about efficiency. That's one of our core tenants. In the grid, you'll see it through explanations and predictions, and now you'll also see it identifying transactions that are ready to post. Further proactive support, that's getting you the right context at the right time. And lastly, review, checking for consistency as well as completeness in the books. So we'll talk about ready to post first. You've told us that you're spending a lot of time scanning transactions, trying to figure out how much a certain bank account, how much time a certain bank account might take you, and that's especially true when you're working with clients that have hundreds of transactions a month. We've also learned from you that ready means more than just it has a prefilled suggestion. Those need to be data backed, and every transaction needs to have a payee. So that's why we built ready to post, and it's intended to surface only transactions with a history of consistent posting. So think of, like, the same bank description, the same category, the same payee, and you can review and batch post those in one click. Since it's based on history, though, that history is a reflection of work that's happened in the past. So you're central to this feature and its ability. And the way I like to think about ready to post is sort of your Copilot giving you that same efficiency that you had with rules, but without ever needing to actually set them up, manage them, change them when when, bank descriptions change. And so it should act as your partner evolving to reflect the evolution of your work over time for a client. So let's look at how it works. When a company's bank account has at least three high confidence transactions, you'll see a banner like you see on the top of the screen there. And clicking it will show a filtered view below of those edited tran editable transactions. It's pre checked so that you can post the transactions in one click, but you review and and you're the one who's in control. We're just scaling here your existing patterns. What we're seeing now is that accuracy so far is over 90%. The from to column, that's always prefilled, and the predictions are always going to be data backed. So it won't just be a system guess. This is still ramping. So if you haven't seen it, that that's really why. Like, we want to hold a high bar. We know that that, you'll only trust it if you if you see that same level of accuracy, in your accounts. You can always dismiss it. We'll stay out of the way, and, you can find them anytime there in the filter for ready to post transactions. So that's ready to post. The second experience we wanna talk to you about is context gathering. Many accountants will tell us that the bank feed is really off limits for their clients, but that when you're working through the bank feed, you still need to get context on those transactions to post them accurately for a category. It's even harder for, like, sometimes for a payee or and it's definitely harder for classes. Sometimes you might also need a receipt. And chasing down that information, it it takes a lot of time. I've been with accountants who've shown me how many phone calls they're making, the emails, the overflowing receipt pouches, and messy spreadsheets involved in this process. And so we built accounting agents' context request tool as a to do list of the missing info that now will be able to live inside of QBO. Clients don't need a login, and you're in control of the reminders, the questions, as well as how and whether or not AI helps. So let me take you through a little bit of how the feature works. You can select one or more transactions to ask a question. Use this chat column or you can group and, click on request more info on the bottom. This is particularly helpful, like, if you have a batch of checks or transfers that you might need to get a little more information on. You can use prefills for common questions that you might have, or you can always ask, you can ask your own. So that's completely editable. You post you can post the transaction now, and update it later. We see accountants who wanna do reconciliation quickly like like that, or you can leave the transaction in pending. Either way, no request is gonna go out until you say go. So here, what you'll do is if if you click on the request in the upper right hand corner, you'll see this page. This is a preview of your current list. So you'll create a single living list for each company, and your list is gonna shrink as your client responds and grow as you add more questions. And from this particular view, you can mark responses complete. You can also remove questions. Then here, if you click the gear icon, you can get alerts when clients reply. You can schedule messages, say you only want these messages to go out, to your clients once a week. Or and crucially, you can turn off the AI assistance. We know that that this is a particularly sensitive area. Your client communication, it reflects your brand, and you definitely deserve full control here, and we wanna make sure that you have that. In that light, you probably also wanna see a preview. So if you click up here on the upper left, you can actually see a client view. Just switch between the request and replies view. From there, you can copy a magic link, and you can send it through whatever channel works for you in your client SMS, Slack, Teams, WhatsApp, email. You're not limited to QBO emails, which a lot of clients will ignore if we send a system generated email, but we do let you do that anyway. And it will give you a customizable option to send one. The accounting agents context request feature is really built for flexibility. So you meet your clients where they already are with whatever method of communication works for them. If you add or remove questions from the list, the link always stays the same. So so it was one link per company that that they can go in and it's a living list. If your client responds to half the list, they can use the exact same link to finish the list and then complete any new additions or additional back and forth later. So imagine you're one of your clients. You get this request, through the the, you know, the right avenue of choice. Maybe it's a email you sent directly and copy the paste copy and pasted the link into. Client will click the link. They'll land in a mobile or web friendly portal. And AI assistant will help guide the responses. And we find this to be especially useful for new clients who are unsure of how to answer, or if they forget to attach a receipt or upload the wrong file, assist will gently follow-up. And this is where we see, the strongest account and feedback, with our AI agent here. But, again, you you choose whether or not that AI is on or off, and you stay in the driver's seat. Like, what we're really trying to do here is to be your engine. Inside the bank feedback in that chat column, you'll see which transactions, that have open requests and which ones have been answered. And this column is available on both pending and posted depending on the workflow that makes sense for you. Once a client responds, we'll update that column. We'll suggest a category. You review and you decide. It's really the reproductions and the client assistance here of why now is the right time to build this capability because we're seeking to reduce your mental load, but we're still relying on your judgment here to post these transactions. Coming soon, we're also working on multiple lists per company. This is especially useful for clients where that you have multiple cardholders, especially in those higher SKUs. An optional authorization. This is so that sensitive list can stay secure, but don't take a QVOC. That's a critical requirement, that that we hear from our beta users today. And then, refresh suggestions for class, for payee, and match based on client replies. So these are all coming soon. I'd appreciate if you post in the chat if any of these have stopped you from using it so far. We do we really wanna hear from you. Plus, your responses will help me get a little leverage to speed them up with the job. So, please do comment in the chat. Next up is anomaly detection. So you've told us that reviewing the p and l and balance sheet, for errors, especially when it's on a deadline, like, in a month like July where you may have missed a week for the holiday, it's a manual, and it's a stressful process. So anomaly detection is the tool that will flag significant period over period changes and give you a downloadable root cause analysis, and that'll be at the transaction level. You'll be able to make changes on individual transactions from there. So we'll take a look at at a p and l here that has it. So you'll see sparkle icons. You see it both in the upper right hand corner there as well as along each of a few of the line items. And you can click any of those sparkles to see all the insights, or you can drill down into a specific one. So we'll, imagine that we clicked on that one in the upper right. So here, what you can see is all of the insights that were gathered for that particular report, and you can drill down into an individual one, see the trend, understand, the the period over period change, and you can get information about whether or not it was potentially an accounting issue or a story that you wanna cover with your client. And if you click there, on the button on the bottom, you'll actually be able to get a PDF report, and that report will give you information, about the trends as well as the transactions that may have been involved. Last but not least, reconciliation. So this is the feature that ensures your books are complete, so not just accurate, but really truly done. And so what happens here is you're able to upload a PDF bank statement. So we're really trying to, bring in more of these statements that we don't cover today, and we compare that statement with your bank feed as well as your posted transactions. And here, we can highlight what's missing or mismatched, and that way you can reconcile quickly, move on, maybe go back to anomaly detection, once you have everything, in. And so I will show here a quick video, that Shisma put together around this experience. The new reconcile functionality is still in beta. A key feature here is the ability to upload your bank statement. On a port of the PDF, the agent proceeds to extract the information from it. Note this does take some time. But once done, the bank ending balance and ending date are automatically populated. Starting the reconciliation kicks off a three way match between the transactions in your PDF, your bank feeds, and your QBO transactions. We clearly identify the transactions that need review and give you a summary of the discrepancies found. All transactions that are paired are marked in green. A delightful feature here shows you a single bank deposit recorded against a QBO payment and an expense for bank fees. You can easily filter down to the transactions that need your review. This first one lets you know that you have an extra transaction posted in QBO that you need to take care of, and you can edit the transaction right here. Here, we detected a transaction that is still pending in the bank feed and has not yet been posted. Similarly, a transaction you might have excluded by mistake. A common occurrence is when transactions at the end of the period are not included in the bank statement. We indicate this, and you can uncheck this transaction, which updates the discrepancy amount. With AI helping you find the needles in the haystack, you're still in control to correct the errors and complete your vacancy. Alright. So that's accounting agent. Again, we're guided by three themes, efficiency, proactive support, and review, and it's really built to support you and scale your professional judgment. The agent's designed to make your work easier, more consistent, more accurate, but we're seeking to give you the visibility and control that you've told us that you needed. And we're really excited to continue building this with you. And so if we have time, I'll open up for questions, but I know we're we're running light on that. Jason, that's exactly right. I have a feeling you and I are gonna become good friends and that we'll have you back quite a bit more on the show because there are lots of requests for additional training and context around this because these are such big and exciting changes, and I think folks really wanna build up their mastery of all of the great work you and your team have pushed forward. So if you can, please go ahead and I'm sure Jason will hit up the q and a and answer as many questions as he can there, and Jason will definitely have you back on the show. Thanks very much. Thank you. Okay. I know that there's also been questions about will we launch another poll. So, yes, Rose. Thank you. We will launch a poll now. That way, if you didn't get to the first poll, you can answer this one, and we'll be sure to get you your CPE credits. And this one's exciting. Our question is, would you like to be considered for early beta access? You can select all that apply. As a reminder, in that right hand panel of the platform that we're on, you should see the poll tab light up with that little red dot, and this is a multi slipped question. So you can opt into an a beta, work with Jason and his team on accounting agents. You can work with Rodrigo and the broader team on QuickBooks on the Intuit platform. Or if being in a beta program isn't for you, no problem at all. You can select that last option. But we're excited to continue our partnership with the ProAdvisor community and make sure that we are building in both with you and for you. Alright. I'll give it another second, make sure everyone has the chance to answer. Alright. I appreciate that we're at time. So if you need to hop, feel free. If you have two more minutes to stick with me for what's around the corner, please stay on, and we'll give you a sneak peek of what to expect. So what's around the corner? This is actually what's here now. We wanted to let you know that bill pay basic is now included in QuickBooks online plans. This is big stuff. You no longer have to think of it as a separate SKU or pay for it separately. You have access to it. A lot of great information on the slide that you can read on your own time. Obviously, the theme for today's webinar was Intuit Assist and all of the great AI innovation that's happening. My colleagues go much deeper on these topics in our on the books podcast. We have three great episodes that are out. You can hear from Joe Preston who gives us high level overview on the why behind QuickBooks on the Intuit platforms, really expanding on some of the topics that Rodrigo teed up. You can dive into another episode with Chad Davis so you would hear from the accountant perspective, and then we can go deeper on AI and accounting agents. So Jason and Shishma and Joe spoke too. So check out the link there for on the books. We have a few upcoming partner webinars. Check these out in the handout. And then Rodrigo mentioned we do have a wonderful toolkit. This is a PDF document with many links out to various resources on the AI agents that have launched and are launching. Go ahead and download this. This you can consider this as additional reading that will continue to flush out your understanding of the innovations that are upon us. And finally, please do tune in next month. We will be speaking to Daniel on IES, continuing the conversation there. We'll hear about another agent. This is payments agent, and we'll also learn about some payroll updates. So with that, thank you so much for your time. Thank you for your partnership and for all of the great feedback in the q and a. You can definitely expect to hear from us between now and August. But if we don't, have a great summer, and we'll see you then. Bye.